Professional Overview
Hard worker with years of experience in community outreach, retail, warehouse experience, and face-to-face marketing, known for exceptional communication and persuasion skills. Demonstrates strong organizational abilities and proficiency in CRM, contributing to effective team dynamics and business development. Committed to continuous improvement and fostering a positive work environment, ensuring a valuable addition to any team.
Yess Logistics (Amazon)
A day as a Yess Logistics delivery associate includes time management, independence, and organization. In order to have the most productive day possible I have to ensure that I organize totes, packages, and my stops accordingly to complete my route in a timely manner. Every shift I am on the road by myself delivering to 200-300 locations while being a safe driver. I drive a DOT regulated step van which allows me to drive a bigger vehicle and deliver more packages.
Renewal by Andersen
As a proximity canvasser I am responsible for initiating face to face relationships while generating quality leads. Use of product knowledge and active listening skills are what brings success. I manage my new leads in a timely manner, ensuring I maximize all opportunities for the company. My responsibility is to identify and diagnose window problems of homeowners, while educating them on potential causes and on our product. Customer rapport is essential for this role since I meet with them at their home.
Interstate
During my role as a machine operator at Interstate I was in charge of the tugger, sweeper, and burden carrier. I would manage my time wisely ensuring that I log what needs to be done and what has been done. Such as cleanliness of the common areas and bathrooms as well as the main warehouse. Daily I would drive machines to keep the warehouse safe and tidy for the warehouse workers by picking up trash, keeping the yard hazard free, and maintaining an efficient environment for the workers.
Ricart Automotive
As a sales consultant I am proficient in customer satisfaction. Such as making sure I follow up during and after the sale. It is important to do a proper needs assessment to ensure you get your guest on the right vehicle. Which means communicating and guiding your guest through the steps of the sale. Some extended knowledge from the dealership would be detailing the car after closing a deal. Then delivering a car in a timely manner right after finance for max customer satisfaction. Working at Ricart extended my knowledge of sales and working under high stress situations thoroughly.
Ricart Chevrolet Buick GMC
As a BDC agent I am responsible for making and receiving inbound and outbound calls while maintaining a customer relationship. I must provide general information and knowledge about products. I am also in charge of organizing and keeping track of my leads in an online CRM. Some of those other means of contact include emails and text messaging with customers to open the door for them to visit and make a purchase.
H&M, Easton Towne Center
4 years of daily customer service experience. Certified trainer for my position. Experience with unloading trucks. Can work well in teams. Cash handling. Manager roles. Does well in stressful situations. Understands and knows how to use basic technology such as computers, tablets, etc. Reliable. Takes on leadership role. Charismatic. Sales. Load & Unload. Eager to learn and constant improvement. Merchandising. Cash Handling. Retail Sales. Organizational Skills.
Columbus Alternative High School
Columbus, Ohio